Freedom of Information Act

The Freedom of Information Act became law on the 30th November 2000. The Riverbank Medical Centre conforms to the Act and have produced a publication scheme in accordance with the Act. A copy of the Act is available at www.foi.nhs.uk

DODSLEY LANE

MIDHURST

WEST SUSSEX

GU29 9AW

TEL: 01730 812121

    or

TEL: 01730 811411

FAX: 01730 811400

All our staff are bound by the same rules of confidentiality as the doctors and nurses. The practice is computerised and patients details are held on computer. We are therefore registered under the Data Protection Act 1984

The Practice has a zero tolerance policy with regards to violent / abusive patients. The definition of violence: "Any incident where a GP or their staff are abused, threatened or assulted in circumstances related to their work, involving an explicit or implicit challenge to their safety , well-being or health". If an incident occurs, the Practice will telephone the Police and that patient may be removed from the Practice list.

All patients will be treated with respect, kindness and dignity, irrespective of ethnic origin, religion, cultural beliefs, sex or age.